Covid-19 Service Update

Aug 7, 2020

During these unprecedented times, Sight Support Derbyshire is working hard to ensure that we continue to provide much-needed support, advice and information to visually impaired people and their families across the City and County.

What’s changed at Sight Support Derbyshire

We’ve had to make changes to the way we deliver our services, including cancelling events, activities and have stopped all of our home visits and face-to-face services until further notice. Our offices in Derby, Chesterfield, and in the Eye Centres at Royal Derby Hospital and Chesterfield Royal Hospital are now closed to the public. Our priority is keeping our service users, our staff, our volunteers and our wider communities safe.

Support we can offer

Of course we would much prefer to see you in person, at home or at one of our events, but while this isn’t possible our telephone helpline is there to support you as much as we can. We can offer advice, information and signpost you to other local services that may be able to offer help and support. We’re still taking new referrals and are offering services remotely where we can.  This includes posting out equipment to help you with activities like reading and watching TV, plus explaining how to use things over the phone. No one will be forgotten and we look forward to seeing you at one of our events or activities, or at home, as soon as we can go back to ‘business as usual.’

Get in touch with us

If you have any questions, concerns, or anything that you think that we can help with, please give us a call on 01332 292262. You may find that you are greeted by our answer machine, but do leave a message and your contact number and we will get back to you as soon as we can.

We will be putting updates on our website. If you have Facebook or Twitter, you can follow us by putting @SightSupDerbys in the search bar.


Traditionally, the spring and summer is our busiest time for fundraising. As an organisation we rely on the generosity of our members and the public to be able to provide our services. As the Covid-19 pandemic has caused us to cancel or postpone our key activities, we are asking you to consider making a donation to our work.

Giving ‘little and often’ through our regular giving scheme helps us to plan for the longer term. Giving a one off donation also makes a big difference and allows us provide much needed to support to children and adults living with sight loss in Derbyshire. We know that these are challenging times, but anything that you are able to give would be greatly appreciated.

We hope that you, your families, friends and communities stay safe.